FREQUENTLY ASKED QUESTIONS
Q: Are all your paintings original?
Yes, all hand-painted artworks are original pieces. We also offer limited edition art prints, which are clearly marked.
Q: Will my painting look exactly like the photos on the website?
Colors may vary slightly depending on your screen, but we ensure all product photos are true to the original artwork.
Q: Do you accept custom commissions?
Yes! You can request a custom painting by contacting us directly. We’ll discuss your vision, size, and timeline.
Q: Do you ship internationally?
Yes, we ship worldwide. Shipping rates are calculated at checkout based on your region and package size/weight.
Q: How long does delivery take?
Domestic orders usually arrive within 5–7 business days. International orders can take 10–20 business days depending on customs.
Q: How is the artwork packaged?
Each painting is carefully packed using protective layers, sturdy boxes/tubes, and (if framed) corner protectors, to ensure safe delivery.
Q: Will I receive a tracking number?
Yes, once your order is shipped you’ll get a tracking link via email.
Q: What payment methods do you accept?
We accept credit/debit cards, PayPal, and UPI (for Indian customers).
Q: Can I pay in installments?
For higher-value artworks, please contact us to discuss.
Q: Are taxes included in the price?
Prices are exclusive of applicable taxes/duties. For international orders, customs fees may apply and are the buyer’s responsibility.
Q: Do you accept returns?
Due to the unique and fragile nature of artwork, we do not accept returns unless the item arrives damaged.
Q: What if my painting is damaged in transit?
If your artwork arrives damaged, please contact us within 48 hours with photos. We’ll either replace the piece (if available) or issue a refund.
Q: What is the difference between an original painting and a digital print?
Originals are one-of-a-kind hand-painted artworks. Prints are high-quality reproductions of originals, available in limited runs.
Q: Do you sell digital downloads?
Not at the moment, but soon.
Q: How do I sign up for your newsletter?
You can join our mailing list through the sign-up form on the website to get early access to new collections, offers, and art tips.
Q: How should I care for my painting?
Keep artwork away from direct sunlight, moisture, and sharp objects. Dust gently with a soft cloth.
Q: Do the paintings come framed?
Paintings come unframed to reduce shipping costs. Details are mentioned on each product page.
Q: Can you recommend frames?
Yes, we can suggest frame styles and sizes that best suit your chosen artwork.
Q: Can I visit your studio in person?
Studio visits are possible by appointment. Please contact me in advance.
Q: Do you collaborate with interior designers or galleries?
Yes! We love collaborating with design professionals and galleries. Reach out for partnerships.
Q: How can I contact you?
You can reach us through the Contact page on the website or via email at info@oryzartgallery.com
Q: Where do you get your inspiration?
Each piece is influenced by our travels, music, and everyday emotions, sometimes even a random color palette or memory sparks a painting.
Q: Do you ever repaint the same artwork?
No two hand-painted pieces are ever identical. If you see something you love that’s sold out, can create a new artwork inspired by it, but never a duplicate.
Q: How long does it take to finish a painting?
It varies - some flow out in a day, others take days of layering and drying time.
Q: Do you listen to music while painting?
Always! The playlist ranges from electronic to rock and metal, different moods create different strokes.
Q: Is your packaging eco-friendly?
Yes - We try to use recyclable and biodegradable materials whenever possible, while still ensuring safe shipping.
Q: Do you believe art has to ‘match the sofa’?
Not at all! We believe art should move you emotionally first - interiors can adapt around it.
Q: Can I hang your paintings outdoors?
Paintings are meant for indoor display. But if you want outdoor art, we can discuss weather-protected prints.
Q: Do you ever hide secret messages or symbols in your art?
Sometimes! Look closely - you may find textures, shapes, or brush strokes that carry a story only we know.